Enterprise Network Maintenance ● Experience troubleshooting Windows Vista (32-bit and 64-bit), XP, and 2000 in a Windows Domain. ● Experience maintaining user profiles and permissions in Active Directory. ● Familiar with daily maintenance of Cisco IP Phone system. ● Proficient with use of Symantec Ghost imaging for recovery and deployment. ● Experienced with deployment and benefits of Virtual LAN and fiber optic interconnects. ● Coordinating warranty support with vendors and manufacturers. ● Maintaining documentation and inventory of equipment and software. » Including coordination of printer toner and maintenance contracts. ● Providing support to remote users over phone and email and use of remote desktop applications. Small and Medium Business Support ● Maintaining daily backup and disaster recovery plan. ● Evaluating workstation and server requirements. ● Developing network infrastructure. » Troubleshoot existing CAT 5e/6 cabling. » Pulling and terminating new CAT 5e/6 connections. Microsoft Office suite 2003 and 2007
● Proficient in the employment of MS Word, MS PowerPoint, MS Excel. ● Competent in the application of MS Access. ● Exceptional comprehension of MS Visio. ● Skillful in the use of MS Outlook, some experience with MS Exchange activities. |